Friday, September 3, 2010
Support force defends against network mutations,
maintains zero down time

The threat
IT professionals know the symptoms: unexplained network conflicts. System failures. Increased downtime. Lost data.

They're the symptoms of system mutation, caused by the addition of new nodes and new applications over time.

Network mutation is unavoidable. No network can remain static. So what are your options?

You can invest hours in learning how to solve new problems. Or you can contract with RTM Communications, Inc.

The defense
RTM has seen (and solved) a problem dozens of times before it makes its first appearance on your network. From adding hardware to resolving software conflicts, RTM has already Removed The Mystery.

RTM removes the mystery in two ways: (1) by fixing problems, and (2) by showing clients how to fix them for themselves if the problem re-occurs.

The Johnson, O'Hare Company, a nation-wide food distributor, is one such company. Rather than pay his staff to learn by research, trial and error - possibly prolonging periods when critical network processes are down or at risk -- Vice President of Technology Wayne Diamond calls on RTM to solve network problems and show his staff how to fix them for themselves.

That way, ugly mutations are stopped in their tracks.

"Working with RTM is like having a staff of trained professional network engineers in your own shop. One telephone call and problems are immediately solved. Even better is their ability to foresee potential network problems and offer solutions before the problems cripple the network. We have had zero down time since RTM became our network management support team."

Wayne Diamond
Vice President, Technology Operations
The Johnson, O'Hare Company
Billerica, Massachusetts


Shared network, shared costs. Resulting efficiencies saved the manufacturer nearly $100,000 in the first year of operations. more..




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